Privacy Policy

We collect information that you provide directly to us, including:

• Account Information: Name, email address, and password when you create an account.
• Profile Data: Optional information you choose to add to your profile, such as a display name or avatar.
• Journey Data: Your progress through the 48-day Mandala, including pillar completions, streak information, Karma Points, and daily reflections.
• Communications: Messages you send to us through the contact form or email.
• Usage Data: Automatically collected information about how you interact with our platform, including pages visited, features used, and timestamps.

We use the information we collect to:

• Provide, maintain, and improve our services
• Track your progress through the 48-day Mandala journey
• Personalize your experience and deliver relevant content
• Send you important updates about your account and journey
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve platform functionality
• Protect against fraud and unauthorized access

We implement industry-standard security measures to protect your personal data. All data is encrypted in transit using TLS/SSL and at rest using AES-256 encryption. Our infrastructure is hosted on secure, SOC 2-compliant cloud providers.

While we take every reasonable precaution to protect your data, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

We may use third-party services to help us operate our platform, including authentication providers, email delivery services, and analytics tools. These services have access to your data only as necessary to perform their functions and are obligated to maintain its confidentiality.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your account and associated data.
• Export: Request a portable copy of your data in a standard format.
• Opt-out: Unsubscribe from non-essential communications at any time.

To exercise any of these rights, please contact us through our Contact page or email us at support@10xvedic.com.

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use our platform. Essential cookies are required for the platform to function properly. Analytics cookies help us improve our services and are only used with your consent.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use certain features of the platform.

We retain your personal data for as long as your account is active or as needed to provide you services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.

Anonymized and aggregated data that cannot identify you may be retained indefinitely for research and improvement purposes.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.